One Year Community Update


ICH It has been one year since our Open Houses, and we want to reconnect and share an update with those who live closest to the ICH.

As neighbours, we know that the activity around the Hub affects our shared community, and we appreciate the conversations, questions, and support you’ve offered throughout the year. Thank you for staying engaged with us as we continue working toward a safe, welcoming neighbourhood for everyone.

Throughout the past year, we’ve continued to adapt our services and space based on evolving needs and feedback from our staff, those who access our services, and our neighbours. Some key updates include:

  • Improvements to several service areas, including updates to the Rest Zone.
  • The Consumption and Treatment Services (CTS) team received a provincial award for excellence, and the site continues to offer life-saving drug testing in order to identify substances containing harmful poisons and divert individuals from emergency rooms.
  • Community programming and reflection opportunities, including events for the National Day for Truth & Reconciliation and Overdose Awareness Day
  • A continued focus on client stories, resilience, and connection through our Heartbeat of the Hub blog series
  • Increased opportunities for volunteers to support the people and services at the ICH

These updates help strengthen both our internal operations and our connection to the wider community we’re part of.

Download our full neighbourhood update at the link below, which includes our impacts, engagement opportunities as well as ways to participate.